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New Graham - Outstanding Dealer

Discussion in 'Hall of Fame' started by Spark, Jan 27, 2008.

  1. Cosmic Superchunk

    Cosmic Superchunk

    Jan 28, 2001
    I'd also like to pass the good word on New Graham. Outstanding service and quick delivery. I've placed a handful of orders with them over the last couple of months and have been very satisfied. Highly recommended. :thumbup:
     
  2. TreyG870

    TreyG870

    169
    Jan 2, 2012
    +1!! Just got a ZT 0350 TS from New Graham. Couldn't ask for quicker shipping or better service! The pack of bandaids in the box was a nice (and, as it turns out, useful touch!).

    I will be doing business with new graham in the future.
     
  3. tigertaylor1

    tigertaylor1 Gold Member Gold Member

    723
    Jun 1, 2011
    Just received my Eyes Sebenza from New Graham, never dealt with them before but this won't be the last time. Excellent customer service and personable people to deal with. They actually held the knife for a few days so the funds could transfer to my bank account. Called and placed the order with Mike and we ended up talking football for a few minutes on the side of purchasing the knife lol. Thanks New Graham, keep up the good work! LOVE THIS KNIFE BTW :D
     
  4. bh49

    bh49

    Dec 27, 2005
    Annie is the best
     
  5. GrinderMcgee

    GrinderMcgee

    Jun 23, 2008
    Just completed first pre-order with New Graham knives. No money was charged until the blades were en-route, and they arrived almost overnight! Excellent service.
     
  6. 17pes

    17pes

    260
    Dec 4, 2011
    I placed an order for two of the sprint run brown pm2's on Saturday, afternoon west coast time, and the knives were here on Wednesday. I think there are 4 emails from them in my email box, a confirmation and thank you, a couple saying that the order was processing, and a delivery one.

    Got a serious kick out of the band aid dispenser, too.

    I was disappointed when I saw they weren't a bf retailer and I wouldn't be able to let people know about these guys, then searched and found this thread. NGK deserves all the praise they get. Awesome mom and pop online store!
     
  7. JTR357

    JTR357

    Sep 10, 2007
    I just had my first transaction with NG.I ordered Wed. & it shipped the same day.Got it today(Fri).
    Excellent updates,communication,very well packaged,couldn't be happier!:thumbup:

    The band-aid dispenser was a nice touch too!:)
     
  8. Armiger

    Armiger

    149
    Aug 19, 2011
    Yeah..... I will pile on here. First time customer - picked up the Spyderco Yojimbo 2. A very good price on a knife that's selling out where ever you look online. Ordered it Monday and it arrived Wednesday. Outstanding transaction all around.
     
  9. skyhorse

    skyhorse Gold Member Gold Member

    Jan 30, 2010
    New Graham has knives you may not find in stock elsewhere.They ship fast.Mike and Annie are very nice people,should you have a question.I highly recommend them!:):thumbup:
    [​IMG]
     
  10. keepright

    keepright

    98
    Sep 25, 2007
    New Graham Knives is smarter than I am.

    They said that I'd need some bandages, and I thought I wouldn't.

    I hate it when that happens.
     
  11. barcbsa

    barcbsa Gold Member Gold Member

    Nov 16, 2000
    Driving down Rt. 460 in West Virginia, on my way to visit my wife's aunt near Princeton, WV. A white pick-up truck with Virginia plates passes me with a NEW GRAHAM KNIVES window decal on the back. Hummmmm... maybe they're nearby, I think to my self. I do a quick search on my iPhone and sure enough, New Graham is only 20 minutes away. Drive over to Bluefield, Virginia and stop in the store.... I'm stunned. They've got a sh*tload of knives on display and the store is NICE !!!!! Almost all are factory blades, but they've got a great selection. Look around, check out all of the display cases and finally decide on a new FENIX light and a New Graham T-shirt. Nice folks & great selection. If you're in the area, check them out...
     
  12. Have done business with them for years, wanted to make a vacation out of a trip to see their store, and Luray caverns, last year. Gonna try again for this year.
     
  13. knifephan

    knifephan Platinum Member Platinum Member

    420
    Mar 4, 2009
    Never been in their store, but they are a class act in my book.
     
  14. WLJ4163

    WLJ4163 Gold Member Gold Member

    Jun 9, 2006
    They are excellent to deal with by phone and online as well!
     
  15. severtecher

    severtecher

    Feb 24, 2002
    Just checking to see if our friends in Bluefield have their heads above the snowline. Michael, Hope you are all well. Kevin Fox, Tucson
     
  16. knifephan

    knifephan Platinum Member Platinum Member

    420
    Mar 4, 2009
    Honestly if I heard a complaint about NGK I would call the person a liar. This is one great company with stand up employees. I try to post ever time I see a thread about them because they are that good to deal with.

     
  17. Michael Dye

    Michael Dye Dealer / Materials Provider Dealer / Materials Provider

    Nov 26, 1999
    Just another thanks to all that have posted here. It is humbling (gives Annie the big-head tho) ;-)
    Head above snowline...got 14" + but temps have been in mid-30s so it is slowly going away.
    Folks up north on the coast got it much worse.
    Regards, Mike
     
  18. bh49

    bh49

    Dec 27, 2005
    Mike you are the lucky guy. Your Annie is the treasure.
    I love my ZT561, Damascus Caly and CF Dodo :thumbup::thumbup::thumbup:
     
    Last edited: Nov 22, 2012
  19. Lycosa

    Lycosa

    Aug 24, 2007
    Here, Here!!! Again.
    Thanks Mike!
    Rolf
     
  20. New Graham again! Annie, Mike and their crew are all top notch. Got a Lannys Clip and Starmate, great service. Even let me pay in installments. Thanks again!
     

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