Policy for 2019

Discussion in 'JK Handmade Knives' started by JK Knives, Dec 3, 2018.

  1. JK Knives

    JK Knives Moderator Moderator Knifemaker / Craftsman / Service Provider

    Mar 6, 2001
    I keep saying I’m going to do this, but haven’t been enforcing it.

    All custom designs will be 100% paid for when I notify the customer I am getting ready to start it.
    If a standard model has an unusual feature request that would make it difficult to sell should the customer back out, it will be paid in full before starting it.
    I hate to do this but I feel it’s time to look out for myself too.
    mqqn, austexjg and ty_higg like this.
  2. Simplejack


    Dec 28, 2017
    is it time for me to pay! that means I get a new jk
    austexjg and Phill50 like this.
  3. Grateful

    Grateful Basic Member Basic Member

    Oct 5, 2002
    Seems totally reasonable.
    austexjg likes this.
  4. JK Knives

    JK Knives Moderator Moderator Knifemaker / Craftsman / Service Provider

    Mar 6, 2001
    Simplejack likes this.
  5. Creaky Bones

    Creaky Bones Gold Member Gold Member

    Feb 28, 2012
    As a customer with a custom order on the books, I have no problem with this.
    austexjg and Simplejack like this.
  6. 1066vik

    1066vik Gold Member Gold Member

    Nov 28, 2009
    makes sense - especially since it's less than a 30-day turnaround at that point, right?
    austexjg likes this.
  7. cbach8tw

    cbach8tw Gold Member Gold Member

    Jan 9, 2006
    I think it is a good idea, persons should be as a good as their word if they are going to purchase a custom knife or they should really examine their budget beforehand before they commit and not back out. I know things happen in life, but backing out leaves the maker with expenses and having to try and resell the items, although I think there is a good demand amongst JK customers and any resell items would go fairly quickly.
    austexjg likes this.
  8. Simplejack


    Dec 28, 2017
    I got me a custom jk coming in the future. its gonna be bad a$$
    austexjg likes this.
  9. ty_higg

    ty_higg Gold Member Gold Member

    Dec 16, 2011
    Sounds good to me
    austexjg likes this.
  10. Pàdruig

    Pàdruig Live and Let Die Platinum Member

    Dec 1, 2016
    I see nothing wrong with this policy.

    Personally, I don't like paying for a knife that may be months or years before it gets finished but that certainly does not seem the case here.

    My communication with you has been stellar and your reputation on these forums is beyond reproach. I am really looking forward to that notification that will initiate the transfer of monies. That means the knife will follow soon after.

    As a bit of a craftsman myself, I have some experience with the fickle nature of customers. I would not wish that on anybody...
    austexjg likes this.
  11. austexjg


    Oct 22, 2014
    I see no problem with that policy - you have to look out for yourself first. Your a stand up guy who does great work and you should not get the short end of the stick.
  12. JK Knives

    JK Knives Moderator Moderator Knifemaker / Craftsman / Service Provider

    Mar 6, 2001
    Normally a 1 to 1 1/2 week wait.
    ty_higg likes this.
  13. glennbad

    glennbad Knife Moddin' Fool Knifemaker / Craftsman / Service Provider

    Jan 13, 2003
    In your situation, I don't see anything wrong with that policy. When you lay out money for materials, put labor into a project, and then someone is a no pay/no show, that sucks.

    You do have to look out for yourself. People that know your work and integrity know that you will deliver!
  14. Phill50

    Phill50 Gold Member Gold Member

    Jan 6, 2018
    Sounds good
  15. 1066vik

    1066vik Gold Member Gold Member

    Nov 28, 2009
    I've waitied 10 days for online orders too many times to be happy -- waiting 10 days + shipping for a custom order after paying for it is nothing.
    (I've had other makers take up to 2 years to deliver after taking my $$ or getting their end of a trade deal - on an item that was theoretically already made!)
  16. ndmiller

    ndmiller Platinum Member Platinum Member

    Nov 30, 2015
    Sounds perfectly fair.
  17. grunt soldier

    grunt soldier

    Dec 4, 2009
    Very fair. Especially with ur reputation
  18. Simplejack


    Dec 28, 2017
    well paypal is spinning a green circle on my 12th try if you have a bunch of extra money john please send it back lol. I don't think it went through ill call these tech winners in the morning. good thing there is many ways to send cash in this day in age.
  19. mqqn

    mqqn Gold Member Gold Member

    Nov 12, 2009
    While I don't have any problem with the policy, personally, I have to believe that if you are beginning work on the knife that means you have already paid out for the materials.

    If you are waiting to get money from the customer AFTER you have purchased the materials, that still allows someone to cancel the order when you send the "I am starting on the knife - pay up" email goes out. In other words, the policy as stated does not deter people from backing out, rather it provides an opportunity to back out after you have bought the raw materials.

    I would think that it would be more efficient and effective to request a percentage before you order the raw materials, non-refundable of course. In this way, you are covered for the materials outlay, and if the person that ordered the knife then fudges-out, they have paid at least for the materials and you can sell the knife for a discount and still make your expected retail amount.

    Just a thought to consider the purpose of the policy vs what the proposed solution will actually provide in terms of protecting your business.


  20. JK Knives

    JK Knives Moderator Moderator Knifemaker / Craftsman / Service Provider

    Mar 6, 2001
    No payment received

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