Pop's Knife Supply Update

Discussion in 'Shop Talk - BladeSmith Questions and Answers' started by Stacy E. Apelt - Bladesmith, Feb 18, 2019.

  1. P.Brewster

    P.Brewster

    Jul 25, 2007
    Everything is great with the new owners except one thing that is a constant problem for a legit business, but a constant solution for a hobbyist.

    I need a receipt that shows the grand total, and I need the purchase to be one transaction for sake of bookkeeping simplicity. They are unable/unwilling to do so, and if I ask for a correct receipt, it is often technically wrong (showing a line item as a "balance due" rather than a credit).

    This is because they overcharge for shipping, then refund the difference between the charged rate and the actual rate. The $4 savings is not worth the complexity of the bookkeeping. There is no way to request that they keep the $4, or give it to me as store credit, etc.
     
  2. timos-

    timos- KnifeMaker / Craftsman / Service Provider Knifemaker / Craftsman / Service Provider

    Oct 22, 2012
    maybe you could get your own ups or fed ex account and have all your vendors ship collect to you with your account number.
     
    A.McPherson likes this.
  3. A.McPherson

    A.McPherson KnifeMaker / Craftsman / Service Provider Knifemaker / Craftsman / Service Provider

    Jan 27, 2012
    That's a good solution!
     
  4. razor-edge-knives

    razor-edge-knives Moderator Moderator Knifemaker / Craftsman / Service Provider

    Apr 3, 2011
    For me that's not an issue... It may add up to $15-20 over the whole year and really doesn't matter. Trugrit does the same thing. If it's that big of a deal just overestimate your tax income for the year by $100 and you will be good.
     
    Fallbrook Forge and DustinY like this.
  5. noseoil

    noseoil

    340
    Apr 24, 2013
    Just spoke with "Joey" at Pops this morning (small order). Good people who care about customer service.
     
    Travis_Wright likes this.
  6. Fallbrook Forge

    Fallbrook Forge Gold Member Gold Member

    Jan 1, 2006
    I use PayPal for all my transaction for the business, tax time comes around I log in and hit print. Easy.
     

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